@article {4893,
	title = {Accountability or expectations management? The role of the ombudsman in financial regulation},
	journal = {Law \& Policy},
	volume = {30},
	number = {2},
	year = {2008},
	month = {2008},
	pages = {227 - 253},
	publisher = {Wiley Online Library},
	isbn = {1467-9930},
	author = {Gilad, Sharon}
}
